Frequently Asked Questions

Q. Why choose Freedom Retractable Screens®?

A. Freedom Retractable Screens® are the industry-leaders of retrofit retractable fly screens. Australian owned and made, we pride ourselves on being the best retractable screen on the market. NATA accredited tests results prove the incredible strength and innovative insect technology. Why choose anything else?

Q. Will it spring back if I release it?

A. Freedom Retractable Screens® the only screens available with the patented Freedom™ Brake System, allowing you to stop the screen at any position along the track and eliminating unsafe spring-backs. Simply retract your screen when it’s not in use or easily pull it across to let the fresh air in – the braking system will hold the screen safely and steadily in place, anywhere on the track!

Q. Is the screen suitable for windy areas?

A. Yes the Infinity has outstanding wind resistance, although we do recommend you retract the screen during very high winds.

Q. Does it have a warranty?

A. Yes, screens are back by a limited five-year warranty with a nationwide distribution network with parts and service back up.

Q. What happens if the mesh gets damaged and it needs to be replaced?

A. Test results prove the incredible strength and innovative technology of the Freedom™ mesh-to-track retention system, however if your screen does get damaged, a mesh replacement can be arranged by a distributor near you for a reasonable cost.

Q. Are Freedom Retractable Screens® wheelchair friendly?

A. Yes, The ZL2 screen has a very low 12.5mm ramped bottom track which is wheelchair friendly.

Q. Does the screen fit inside the reveal?

A. There are a number of ways your screen can be installed depending on your product choice. Freedom Retractable Screens are custom made for each individual client and may be face or reveal fitted to achieve the best solution.

Q. What finishes are Freedom Screens available in?

A. There are a variety of finishes available including powder-coated and clear anodised aluminium and coloured end caps and brake levers. Visit the Download Centre to view the full range of powder-coat colours.

Q. Can they be used with curtains & blinds?

A. Yes, in most instances we can fit the screen around your existing blinds or screens, however to make it easier, we do recommend you install your screens before your blinds or curtains.

Q. Can they be automated?

A. Yes both the Freedom™ SmartScreen and the Freedom™ Infinity Zipline Roll-down can be automated using Somfy® technology.

Q. Do you have timber match colours?

Yes, we recommend the Dulux® Copper Pearl or ask us about our custom Sunburst colour.

Q. Can you clean your Freedom Retractable Screen®?

A. Yes, simply use a brush and vacuum regularly.